The Olive Branch: Reconnecting with Clients
Ever wondered why someone might stop booking appointments with you? Is it fear? Maybe they didn’t like you? Or could it be about money? Interestingly, numerous studies show that the number one reason why people discontinue any service is embarrassment. Think about your hairdresser. Have you ever forgotten to make your next appointment, and then too much time passed? Suddenly, you’re in the supermarket, and there they are, down the next aisle. Panic sets in…
